Policies
Privacy Policy
This policy explains how we collect, use, and protect your personal data when you shop with us in Dubai.
1. Data We Collect
We collect information you provide (name, contact details, addresses, order notes), transaction details (orders, payments), and limited technical data (device/browser, pages visited, cookies) to operate the store.
2. How We Use Data
We use your data to process orders, deliver within Dubai, provide support, prevent fraud, improve our site, and send updates or promotions when permitted.
3. Sharing
We may share data with payment processors, delivery partners, and service providers who support our operations. They must protect your data and use it only for the services they provide.
4. Cookies & Preferences
We use cookies for site performance, remembering your preferences, and understanding usage. You can manage cookies in your browser settings; some features may not work without them.
5. Marketing
You can opt out of marketing emails or messages at any time using the unsubscribe option or by contacting us.
6. Security
We apply reasonable technical and organizational measures to protect your data. No system is 100% secure; please safeguard your account credentials.
7. Data Retention
We keep data for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
8. Your Choices
You can request access, correction, or deletion of your personal data, subject to legal limits. Contact us to exercise these options.
9. Updates
We may update this policy. We will post changes here and indicate when it was last updated.
10. Contact
For privacy questions or requests, please reach out to our support team.